Our website address is: https://atlasflow.co.uk
Last updated: May 02, 2023
At AtlasFlow Technology (“we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you use our services, including our website, software solutions, and email plans. By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
- Information We Collect
1.1 Personal Information
When you interact with our services, we may collect personal information that can be used to identify you, such as:
a. Name
b. Email address
c. Phone number
d. Mailing address
e. Company name and details
f. Payment information
g. Other information you provide when filling out forms, surveys, or through customer support
1.2 Non-Personal Information
We may also collect non-personal information about your interaction with our services, which cannot be used to identify you directly. This information may include:
a. Browser type and version
b. Operating system
c. Referral source
d. IP address
e. Date and time of your visit
f. Pages visited on our website
g. Other analytics data
- How We Use Your Information
We use the information we collect for the following purposes:
a. To provide, maintain, and improve our services
b. To process transactions and manage your account
c. To communicate with you about our services, promotions, and updates
d. To personalize your experience and customize content
e. To monitor and analyze usage and trends to improve our services
f. To detect, prevent, or investigate security breaches or fraud
g. To comply with applicable laws, regulations, and legal processes
- Information Sharing and Disclosure
We do not sell or share your personal information with third parties, except in the following cases:
a. With your consent
b. To provide the requested services, which may require sharing your information with trusted third-party service providers
c. To comply with a legal obligation, such as a court order, subpoena, or government request
d. To protect our rights, property, or safety and those of our users or the public
e. In connection with a merger, acquisition, or sale of our assets
- Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include, but are not limited to, secure server hosting, encryption, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
- Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third parties. We encourage you to review their privacy policies before providing any information.
- Children’s Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with an updated “Last Updated” date. Your continued use of our services following the posting of an updated policy constitutes your acceptance of the changes.
- Your Rights and Choices
You have certain rights regarding your personal information, subject to local data protection laws. These rights may include:
a. Access: You have the right to request a copy of the personal information we hold about you.
b. Correction: You have the right to request that we correct any inaccuracies or incomplete information we hold about you.
c. Deletion: You have the right to request that we delete your personal information under certain circumstances.
d. Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
e. Objection: You have the right to object to the processing of your personal information under certain circumstances.
f. Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format under certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below.
11. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the United Kingdom without regard to its conflict of law provisions. By using our services, you agree to submit to the exclusive jurisdiction of the courts located in the United Kingdom, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
12. Cookies and Similar Technologies
We use cookies and similar technologies (e.g., web beacons, pixel tags, and device identifiers) to enhance your experience while using our services. These technologies help us understand user behavior, monitor website performance, remember your preferences, and tailor content to your interests.
You can control the use of cookies through your browser settings. However, if you choose to disable cookies, some features of our services may not function properly.
13. Do Not Track
Some web browsers offer a “Do Not Track” (“DNT”) signal that allows users to indicate their preference regarding the collection of their personal information across websites. We currently do not respond to DNT signals, as there is no standard for interpreting or processing them.
14. Opt-Out of Marketing Communications
You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails, or by contacting us at the email address provided in the “Contact Us” section of this Privacy Policy.
Please note that even if you opt-out of receiving marketing communications, we may still send you important service-related messages.
15. Changes to Your Personal Information
It is important that the personal information we hold about you is accurate and up-to-date. Please keep us informed if your personal information changes during your relationship with us.
16. Complaints
If you have any concerns or complaints about our handling of your personal information, please contact us using the information provided in the “Contact Us” section. We will investigate your complaint and respond to you as soon as possible. If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.
17. European Union Privacy Rights
If you are a resident of the European Union, you may have certain additional rights under the General Data Protection Regulation (“GDPR”). These rights may include:
a. The right to be informed about the collection and use of your personal information.
b. The right of access to your personal information.
c. The right to rectification of your personal information.
d. The right to erasure of your personal information under certain circumstances.
e. The right to restrict processing of your personal information.
f. The right to data portability.
g. The right to object to the processing of your personal information.
h. The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.
19. Updates to Your Consent
If we make any significant changes to the way we collect, use, or share your personal information, we will notify you and request your consent, as required by applicable data protection laws.
20. Language
This Privacy Policy may be available in multiple languages. In the event of any discrepancy or inconsistency between different language versions, the English version shall prevail.
21. Severability
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable, such provision shall be severed, and the remainder of the provisions shall continue in full force and effect.
22. No Waiver
No failure or delay by us in exercising any right, power, or remedy under this Privacy Policy shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or remedy preclude any other or further exercise thereof or the exercise of any other right, power, or remedy.
23.Third-Party Data Processors
We may engage third-party service providers to process your personal information on our behalf for the purposes described in this Privacy Policy. These third-party data processors are contractually obligated to ensure the confidentiality and security of your personal information and are only allowed to process your personal information in accordance with our instructions and applicable data protection laws.
24. Data Breach Notification
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, as required by applicable data protection laws. We will also report the breach to the relevant data protection authorities within 72 hours, unless the breach is unlikely to result in a risk to your rights and freedoms.
25. Privacy Policy Updates
We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Privacy Policy periodically, and especially before you provide any personal information. Your continued use of our services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
26. Assignment
We may assign our rights and obligations under this Privacy Policy to any new owner in the event of a merger, acquisition, or sale of our assets, provided that the new owner agrees to comply with the terms of this Privacy Policy.
27. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and us with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements, understandings, and representations, whether written or oral.
28. Questions and Feedback
We welcome your questions, comments, and concerns about this Privacy Policy. Please send us any and all feedback pertaining to this Privacy Policy or any other issue to the contact information provided in the “Contact Us” section.
29. Acknowledgment and Acceptance
By using our services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue the use of our services.
30. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy, or if you would like to exercise any of your rights under this Privacy Policy, please feel free to contact us using the information provided below:
AtlasFlow
London
United Kingdom
Email: info@atlasflow.co.uk
We are committed to working with you to resolve any concerns or issues you may have regarding your privacy and our collection, use, and disclosure of your personal information.